Success depends on increasing value. So, before creating new reports, it’s important to determine how a service provider (or any company for that matter) brings value to their customer. Only then will provider be able to design metrics, analytics, and BI that actually show success.
Category: Innovation
Excited that our team is attending the Cucalorus Connect Conference!
A few members of our team plan to attend the Cucalorus Connect Conference in Wilmington, NC. #CucalorusConnect
Some thoughts on innovation from Albert Einstein
Is creativity and innovation difficult or simple? Are people made for the same roles? Are they judged by the same standards?
Change: addressing the way things are done
All organizations struggle with “the way things are done”. All industries struggle with the way things are done. This is true of businesses, associations, governments, churches, non-profits, etc. Dealing with “the way things are done” is one of the most difficult tasks to tackle.