Success depends on increasing value. So, before creating new reports, it’s important to determine how a service provider (or any company for that matter) brings value to their customer. Only then will provider be able to design metrics, analytics, and BI that actually show success.
People learn in different ways…
A great infographic about learning styles… Can it predict the best way for you to learn?
Lessons from a Balloon Graveyard
What can we learn about leadership, respect, and love from lost balloons floating near the ceiling of an airport terminal?
Hands-on management produces worse results
A new study shows that hands-on leadership negatively effects the bottom line of a company (i.e., finances). What is required for a hands-on manager to shift to a hands-off type of leadership?