Success depends on increasing value. So, before creating new reports, it’s important to determine how a service provider (or any company for that matter) brings value to their customer. Only then will provider be able to design metrics, analytics, and BI that actually show success.
Category: Leadership
People learn in different ways…
A great infographic about learning styles… Can it predict the best way for you to learn?
Lessons from a Balloon Graveyard
What can we learn about leadership, respect, and love from lost balloons floating near the ceiling of an airport terminal?
Hands-on management produces worse results
A new study shows that hands-on leadership negatively effects the bottom line of a company (i.e., finances). What is required for a hands-on manager to shift to a hands-off type of leadership?